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Compliance & Trust

Data Retention & Protection Policy

Transparent retention, secure archiving, and auditable deletion β€” designed to support HIPAA (United States) and PHIPA (Canada) expectations for healthcare delivery records.

Last updated: February 4, 2026 Applies to: NoazRX Inc. β€’ Platform β€’ Apps β€’ APIs

On this page

  1. Overview
  2. Core principles
  3. Jurisdiction (HIPAA / PHIPA)
  4. Contact

Overview

NoazRX is committed to protecting the confidentiality, integrity, and availability of personal and health-related information. This policy explains how long data is retained, how it is secured, and when it is archived or permanently deleted, in alignment with applicable healthcare privacy requirements.

  • Prescription deliveries
  • Patient delivery information
  • Proof of Delivery (POD)
  • Chain-of-custody records
  • System audit logs

Core principles

  • Minimum necessary access: Only data required for operations is accessible.
  • Segregation: Operational data and archival data are separated and governed independently.
  • Automation: Retention and deletion are enforced by scheduled jobs, not manual actions.
  • Auditability: Access, archival, and deletion events are logged.
  • Security by design: Archived data is not accessible via APIs or the front end.
πŸ‡ΊπŸ‡Έ HIPAA

United States (HIPAA)

This policy is designed to align with the HIPAA Privacy Rule and HIPAA Security Rule.

Operational retention

  • Active deliveries: retained until completion
  • Completed delivery operational access: 90 days
  • Driver telemetry (location/status): 24–72 hours
  • Temporary operational metadata: automatically purged

Archive retention (no API/UI access)

  • Proof of Delivery (POD): 7 years
  • Chain-of-custody records: 7 years
  • Audit logs: minimum 7 years

Archiving, access controls & disposal

When operational access is no longer required, records are moved to a restricted compliance archive that is not accessible via APIs or the front end. After legal retention periods, archived data is permanently deleted or cryptographically destroyed. Archival and disposal actions are logged with timestamp, reason, and policy version.

Security controls

  • Role-based access and tenant scoping (pharmacy/organization boundaries)
  • Audit logging for access, export, archive, and deletion events
  • Separation of archival systems from operational systems
  • Secure disposal and documented retention enforcement
πŸ‡¨πŸ‡¦ PHIPA

Canada (PHIPA)

This policy is designed to align with PHIPA and applicable pharmacy delivery record expectations.

Operational retention

  • Active deliveries: retained until completion
  • Completed delivery operational access: 90 days
  • Driver telemetry (location/status): 24–72 hours
  • Temporary operational metadata: automatically purged

Compliance archive (restricted)

  • Proof of Delivery (POD): minimum 7 years
  • Chain-of-custody records: minimum 7 years
  • Audit logs: 7–10 years

Archiving, access controls & disposal

PHI is accessible only on a need-to-know basis and is removed from operational systems once not required for service delivery. Archived PHI is stored in a restricted compliance archive that cannot be accessed by drivers, pharmacies, or general platform users. When no longer required, PHI is securely destroyed in a manner that prevents reconstruction. Disposal actions are logged and auditable.

Security controls

  • Tenant and role-based separation to protect PHI access boundaries
  • Audit logging to detect and investigate access events
  • Restricted archival storage isolated from operational systems
  • Secure disposal and documented retention enforcement

Contact

Questions about this policy or NoazRX data-handling practices?

compliance@noazrx.com Contact form Privacy Policy Terms of Service

This page describes NoazRX retention and protection practices at a high level, uses language such as "designed to support" and "aligned with" rather than absolute guarantees, and may be updated periodically. It is provided for general information and is not legal advice; NoazRX recommends a final review by qualified counsel before relying on this policy in production.

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