Loading NoazRX experience…
NoazRX is a healthcare-only transport and evidence layer. We move medication between the parties in a pharmaceutical supply chain — distribution and central fill out to pharmacies, and pharmacies out to patients, long-term care, hospitals and clinics — and we produce the record of what happened on the way. Custody, temperature, proof of delivery, exceptions and returns are part of the transport workflow, not a report assembled afterwards.
We are not a parcel network with a healthcare page, and not a driver app you install. Read the full picture on pharmaceutical logistics, or start with the stage that matters to you: regional distribution or final-mile delivery.
Medication reaches a patient through a sequence of licensed hands. NoazRX operates the transport between them and produces the evidence of each handoff. The stages below are ordered as the medication travels.
Stock leaves a distributor, a central-fill operation or a chain's own consolidation point. NoazRX does not warehouse, store or dispense — it moves what those sites release, and records the release.
The stage most patients never see: central fill to pharmacy, distribution point to pharmacy, replenishment runs, inter-store transfers and pharmacy-to-pharmacy movement. The recipient is a licensed site with a receiving process, which changes what the evidence has to prove.
Receipt, count and acceptance. A discrepancy found here is a discrepancy found before it becomes a missing dose, which is why the manifest is reconciled at handoff rather than reconstructed later.
The last leg, and the one with a person at the end of it: pharmacy to patient, specialty pharmacy to patient, pharmacy to long-term care, pharmacy or hospital to clinic. Who may accept, what proves they did, and what happens when nobody can — all decided before the route runs.
A documented handoff to a named recipient, or a documented failure to complete one. Both are outcomes. Only one of them is usually planned for.
A parcel network optimises for the package arriving. Pharmaceutical transport has to answer a harder question afterwards: who held this, at what temperature, who accepted it, and what happened when something went wrong. Those answers are built into the transport workflow rather than assembled from it.
An attributable record of every hand the medication passed through: scan, timestamp, driver identity, container reference, and the note explaining anything that departed from the plan. Custody is a continuous record; proof of delivery is one event inside it.
Ambient medication has a labelled range, and a vehicle cabin does not respect it by default — a logger we left in one for 165 days recorded a high of 50.6 °C and a low of −14.4 °C. Refrigerated and temperature-aware workflows are configured per programme, and what was recorded is part of the delivery record.
Recipient confirmation, signature or photo, timestamp, location context and the relationship of whoever accepted it to the patient. A pharmacy answering a dispute six weeks later needs the record, not a recollection.
Nobody home, refused receipt, wrong address, a count that does not match. Each one is recorded with its reason, its attempt and its disposition — and the medication that comes back has a route of its own.
A recipient-facing status link so the pharmacy is not the one fielding "where is it", and a dispatch view where drift is visible before it becomes a complaint.
Orders in, status out, records back into the systems a pharmacy already runs. A delivery record that lives only in someone else's portal is a record you do not have.
One platform behind the transport: dispatch, the driver workflow, the recipient contact and the record that comes out the other end. What follows is what the software does, described as capability — whether a given programme uses a given workflow is a decision made when its lanes are designed.
Urgent and STAT requests are dispatched from the same queue as everything else, so an escalation does not become a phone tree. Pharmacists, on-call staff and the receiving site see the same ETA, the same handling requirement and the same signature rule.
Vehicles and transport containers can carry ambient and refrigerated workflows where a programme is configured for them, with temperature records linked to the delivery rather than kept in a separate system. Driver handling prompts follow the pharmacy's own procedure. What a specific programme supports — including whether frozen or dry-ice handling is in scope at all — is decided per lane and stated in the operating plan, not here.
Integrate with pharmacy management, EHR, and inventory systems to automate manifests, proof of delivery, and billing. Configurable dashboards surface compliance workflows, while APIs extend delivery software data into ERP and analytics tools.
Routing sequences mixed pharmacy and facility runs, and the delivery record is queryable afterwards: dwell at a stop, exception rate by reason, temperature readings against a lane. Reporting describes what your own programme did — it is not a benchmark against numbers you cannot inspect.
Share a secure tracking link so a recipient can see status and ETA without the pharmacy exposing anything else about them. Tokens expire on completion and can be revoked.
A single-use logger sat in a delivery vehicle cabin for 165 continuous days. Every figure below is recomputed from that committed export and checked against the device's own summary before the page is allowed to build. The study describes one vehicle, one logger position and one region — it is an environment, not a fleet, and not a statement about any medication's stability.
Highest cabin reading across the recording.
Lowest cabin reading across the recording.
Continuous recording, at a ten-minute interval.
Mean kinetic temperature, the statistic controlled room temperature is defined by.
Each service level is a different set of operating conditions, not a different promise. Switch tabs to see what a lane needs before it can run that way.
For orders where the delay itself is the clinical problem: a discharge waiting on a medication, an on-call therapy, a dose a facility cannot start without. A rush lane is designed one route at a time, because whether it is achievable depends on the distance, the pickup, the receiving site and the coverage available that day.
Discharge medication, on-call specialty therapy, a dose a facility cannot wait for.
A short, known lane, a pickup that can be ready on notice, and a receiving site that can accept out of cycle.
Named contacts and a defined trigger, agreed before the lane runs rather than improvised during it.
A programme is designed before it runs. Whether you are an independent pharmacy, a central-fill operation or a multi-location group, the work starts with the same questions: which lanes, at what volume and rhythm, with what temperature and custody requirements, and what you need to be able to prove afterwards. The plan comes out of those answers — not out of a service tier chosen from a page.
We support both delivery to individual pharmacies and direct delivery to patients, as requested. Every engagement includes complete documentation and traceability.
Tell us your volume, coverage area, and compliance needs — we’ll design the logistics plan.
The modules behind each service level, and what each one records.
Monitor pharmacy fridges through live temperature readings, configured operating ranges, excursion periods, missing-data gaps, alert visibility and audit-ready reporting.
Two capabilities: delivery temperature monitoring in transit, and in-pharmacy fridge monitoring. The public demonstration shows the in-pharmacy fridge.
View the live HeartBeat demoRead-only demonstration equipment. No customer or patient data.
Signature, seal and photo capture is checked for completeness before a delivery can be marked complete.
See where a route is, re-sequence stops, and surface drift before it becomes a complaint.
Produce route-ready labels and reconcile the manifest at the pharmacy, so a discrepancy is found before the route leaves.
Send a recipient a status link and delivery instructions, carrying the minimum information the message needs.
Temperature records tied to the delivery, seal capture, and handoff rules for specialty medication.
Export delivery records into the systems you already run, so the evidence is yours and not only ours.
See current temperature, configured operating limits, recorded excursions, gateway status and missing-data periods from a real NoazRX demonstration fridge.
Live demonstration data is temporarily unavailable.
HeartBeat is pharmacy temperature monitoring for fixed equipment. A gateway and sensor report each fridge continuously, so live temperature monitoring, fridge excursion alerts and audit-ready temperature records come from the same record instead of a clipboard round.
Tell us how many fridges or monitored assets you need to monitor. We’ll discuss sensor setup, alert routing and reporting.
HeartBeat reports recorded readings against the operating range configured for each unit. It does not determine regulatory compliance or medication safety on your behalf.
NoazRX supports configured programmes in Canada and the United States. Whether a specific lane can be operated is not a property of a city; it is decided by the lane itself. Transport is domestic on both sides of the border — nothing crosses it.
The inputs that decide whether a lane is operable, and on what service level.
The constraints that turn a plausible lane into an operable one.
Because a coverage answer that is not true is worse than a slow one.
The evidence a pharmacy needs is only trustworthy if it is captured as the work happens. NoazRX runs the dispatch, the driver workflow and the recipient contact, which is why the custody trail, the proof of delivery and the exception record are outputs of the delivery rather than a form somebody fills in afterwards.
Pharmacies dispatching their own programme start with pharmacy delivery software. Organisations integrating delivery into systems they already run start with the healthcare TMS and API layer: orders in, status back, delivery records exported into their own reporting. Recipients and pharmacy staff follow a delivery through live delivery tracking.
Privacy is a design constraint on all of it — what appears on a manifest, who can open a record, how long it is kept. Those privacy controls are built to support a healthcare organisation's own obligations under HIPAA and PHIPA; they are not a substitute for that organisation's own compliance programme, and NoazRX does not claim to be one.
Short answers about what NoazRX is, what it does not do, and how a programme gets designed.
NoazRX is a healthcare-only transport and evidence layer for pharmaceutical logistics. It moves medication between the licensed parties in a supply chain — distribution and central fill out to pharmacies, and pharmacies out to patients, long-term care, hospitals and clinics — and it produces the custody, temperature, proof-of-delivery and exception record for each movement.
Both, deliberately. The evidence a pharmacy needs is only trustworthy if it is captured while the work happens, which means the transport workflow and the record have to be the same system. A courier that hands you a PDF, or software that receives a status from someone else's driver, produces a weaker record than either party claims.
No. NoazRX does not warehouse, store, pick, pack or dispense, and it is not a wholesale distributor. It moves what licensed sites release and records the movement. Transport between those sites is described on regional pharmaceutical distribution.
NoazRX supports configured programmes in Canada and the United States, and whether a specific lane can run is decided by the lane rather than by the city: origin and destination, volume and rhythm, pickup readiness, receiving windows, temperature and custody requirements, and local driver coverage. Tell us the lane and you get a straight answer about that lane. See how coverage is planned.
Service levels are designed around route requirements. A same-hour or STAT lane depends on distance, pickup readiness, building access and whether the receiving site can accept out of cycle — so a duration published on a marketing page would be a number about no particular route. Commitments are agreed per programme, against a specific lane. See how service levels are designed.
No. Every run stays inside the originating country: Canadian prescriptions move with Canadian transport and U.S. prescriptions with U.S. transport. Nothing crosses the border.
A programme can be configured to capture barcode scans, custody events with timestamps, driver identity, container or tote references, temperature readings where the lane is monitored, recipient confirmation with a photo or signature, the relationship of whoever accepted it to the patient, and an exception reason where the delivery did not complete as planned. See chain of custody and proof of delivery.
Temperature-aware and refrigerated workflows can be configured where a programme's requirements support them, and the readings become part of the delivery record. We publish our own measurements of what a delivery vehicle cabin actually does rather than a compliance percentage — see the research and cold chain and refrigerated transport.
The failure is recorded rather than retried silently: the reason, the attempt, who was contacted, and what happened to the medication afterwards. Reattempt and return-to-pharmacy rules are agreed when the programme is designed. See delivery exception documentation and returns and reverse logistics.
NoazRX builds privacy controls designed to support a healthcare organisation's obligations under HIPAA and PHIPA: minimum-necessary information on a manifest, role-based access to delivery records, expiring recipient links, and defined retention. Those are controls, not a certification — there is no such thing as being certified HIPAA compliant — and they do not replace your own compliance programme. See privacy controls in a delivery workflow.
Tell us the lanes: where medication starts, where it has to arrive, at what volume and rhythm, with what temperature and custody requirements, and what you need to be able to prove afterwards. That is the conversation that produces an honest answer.
Call +1 833-712-NOAZ or email support@noazrx.com.
Temperature-sensitive and controlled medication programmes are designed with a named escalation route, agreed before the first route runs.
Handling guides for drivers, pharmacies and recipients, written against your programme's own procedure.
